Category 02 · Diagnosis and root cause

Diagnose

Find what is holding the business back.

Establishing what is really going wrong, and why, before deciding what to do about it.

Access to the whole DIAGNOSE category

USD 35.64

KES 4,633.20

One payment · all 6 Diagnose modules

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What Diagnose covers

What is really going wrong?

6 modules

Preview any module. The full modules open with category access.

  1. M06DIAGNOSE-01
    Symptoms vs Problems

    Late deliveries, angry customers and missing cash are symptoms. Fixing them one by one rarely fixes the business.

    You leave with: A symptom-to-cause map for your most persistent issue.

  2. M07DIAGNOSE-02
    Finding the Root Cause

    The first explanation is usually a person. The real cause is usually a system that lets the failure repeat.

    You leave with: A root-cause analysis for one recurring failure.

  3. M08DIAGNOSE-03
    Founder Dependency

    Approvals, pricing, key customers and problem-solving all route through one person. The business waits.

    You leave with: A founder-dependency score with the first three handovers identified.

  4. M09DIAGNOSE-04
    Diagnosing the Operating Model

    Problems rarely sit in one department. They sit where functions, owners, rules, processes and tools fail to connect.

    You leave with: Your business mapped on the KSL Operating Model.

  5. M10DIAGNOSE-05
    Reading Business Health

    Profit is a lagging signal. By the time it falls, the causes have been visible for months.

    You leave with: A short set of leading indicators for business health.

  6. M11DIAGNOSE-06
    Diagnosing a Process

    Work slows, errors repeat and nobody can say where. The process has never been looked at end to end.

    You leave with: A diagnosed process with its three biggest failure points.

Self-coach

Get access to the whole DIAGNOSE category.

USD 35.64KES 4,633.20

All 6 Diagnose modules. You buy the category, not single modules.

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Growth Partnership

Want KSL alongside your business?

We work with you to identify, prioritise and solve the problems affecting the business, then stay for the next one.

Applying is free. Pricing is determined after reviewing your diagnostic and support requirements.

Know what needs attention.

Diagnose · Modules · KSL