BUILD · Technology / Module 4 of 7Locked
M28
Automation
Skilled staff spend hours re-typing, copying and chasing. The work is routine, but no one has designed it away.
Why this module matters
Well-chosen automation frees capacity, reduces errors and makes processes consistent. The capacity freed can be redirected to work that requires judgement, which is generally more valuable and more satisfying. The key is selection. Stable, high-volume, rule-based work should be automated first. Work that changes frequently, depends on judgement or occurs rarely should not.
Inside this module
- A business case to work through, and the decision it forces
- The business problem and why it matters, in full
- The concept and a practical framework for the analysis
- Diagnostic questions for your own business
- A step-by-step worked example with real numbers
- An interactive matrix: Automation opportunity scorecard
- How to interpret your results and record your decision
- An editable action plan and a management routine to keep the change alive
This preview shows what the module covers. The full module opens with access to the BUILD category (Build: put the right systems, people and processes in place.): USD 118.80 · KES 15,444.00.
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